Internal Tools & Automation For US + EU Ops

Replace spreadsheets and fragmented workflows with dashboards, CRMs, and automation built in Vietnam—guided by English-first leads who sync with your US and EU teams.

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  • Operational visibility
  • Single source of truth
  • Compliance-aware automation

Turn messy processes into export-ready systems

We shadow your teams, document reality, and deliver tooling that supports US and EU stakeholders without sacrificing governance.

Operational command centers

Live KPIs, SLAs, and ownership views that keep distributed teams aligned.

Automation & orchestration

Workflow engines, approvals, and integrations that replace spreadsheets and email chains.

Access you can trust

Role-based permissions, audit trails, and compliance guardrails baked in from sprint one.

Why ops teams trust a Vietnam-based squad

Work with founder-led engineers who communicate in English, guarantee overlap with US and EU hours, and keep compliance front and center.

English-first collaboration

Product leads document discoveries, demos, and playbooks in English so every stakeholder stays aligned.

Time-zone overlap

Staggered schedules guarantee 2–4 hours with Eastern, Central European, and Pacific teams for live decisions.

Compliance-savvy delivery

GDPR, SOC 2-inspired controls, and audit-ready logging designed into your tooling from day one.

A delivery model tailored to distributed operations teams

From discovery to adoption, we keep operations, finance, and compliance stakeholders aligned across time zones so processes stick.

  1. Audit

    Shadow existing workflows and identify bottlenecks.

  2. Design

    Model data, permissions, and integrations around your reality.

  3. Build

    Iterate on core features with automated tests and infrastructure.

  4. Adopt

    Pilot programs, training, and change management with your teams.

  5. Evolve

    Measure outcomes and keep shipping improvements that stick.

Unified CRMs

Consolidate customer data, deal stages, and communications in one place with bilingual adoption support.

  • Lead routing automation
  • Reporting & alerts
  • Integration with ERP

Operations dashboards

Track throughput, quality, and utilization with live data feeds tailored to US and EU leadership views.

  • Warehouse & logistics
  • Support & success metrics
  • Resource planning

Hybrid tooling

Blend low-code platforms with custom services to scale faster without limits while keeping governance strong.

  • Retool, Appsmith, Airtable
  • Custom APIs & services
  • Governance & auditing

Enablement beyond the launch

Documentation, training, and monitoring keep your operations team confident long after handover—with bilingual assets for US and EU audiences.

Executive-ready reporting
Performance SLAs
GDPR & SOC 2 aligned
Playbooks & bilingual training

Ready to streamline your ops?

Book a discovery call and we’ll map automation that fits your US and EU time zones, compliance needs, and teams.

Ho Chi Minh City, Vietnam
info@cynked.com
+84 (0) 34 875 9604