AI-Powered Customer Support Platform
Transform your customer service with intelligent automation. Context-aware chatbots, seamless agent handoff, and real-time analytics—all in one platform.
Everything you need to deliver exceptional customer support at scale.
Intelligent conversations powered by GPT-4 that understand context, remember history, and provide accurate responses.
Seamless escalation from AI to human agents when complex issues arise, with full conversation context preserved.
Organized ticket system with priority levels, assignments, SLA tracking, and automated workflows.
Searchable documentation that powers AI responses and helps customers find answers independently.
Real-time emotion detection to identify frustrated customers and prioritize their issues.
Track response times, resolution rates, customer satisfaction, and agent performance metrics.
Experience the AI-powered chat interface your customers would interact with.
SupportAI
Online
Hi! I'm SupportAI. How can I help you today?
10:30 AM
I need help with my subscription. It says payment failed but my card is valid.
10:31 AM
I understand you're having trouble with a payment issue. Let me look into this for you. Could you please confirm the email address associated with your account?
10:31 AM
It's john@example.com
10:32 AM
Thanks, John! I found your account. I can see the payment was declined due to an expired card on file. Would you like me to help you update your payment method, or would you prefer to speak with a billing specialist?
10:32 AM
Minimized chat widget
A unified workspace for support agents to manage conversations and tickets efficiently.
John Smith
I need help with my subscription...
2m
neutralSarah Wilson
When will my order arrive?
5m
frustratedMike Johnson
Thanks for your help!
12m
positiveTKT-1234
Payment Integration Issue
Alex
TKT-1235
Feature Request: Dark Mode
Unassigned
TKT-1236
Account Login Problems
Jordan
Data-driven insights to optimize your support operations.
Total Conversations
1,234
+12%
Avg Response Time
45s
-23%
Resolution Rate
94%
+5%
Customer Satisfaction
4.8/5
+0.3
65%
Positive
25%
Neutral
10%
Frustrated
78%
AI Resolution Rate
92%
AI Accuracy
22%
Escalation Rate
1.2s
Avg AI Response
Build and maintain your support documentation with an intuitive editor.
Getting Started with Your Account
Payment Methods & Billing FAQ
Troubleshooting Connection Issues
Welcome to our platform!
This guide will walk you through setting up your account and getting started with our services.
## Step 1: Create Your Profile
Start by filling in your basic information...
A powerful stack designed for real-time performance and scalability.
Next.js
React
TypeScript
PostgreSQL
Redis
DockerPowers intelligent, context-aware conversations with customers.
Instant message delivery for live chat experiences.
Semantic search for knowledge base powered by embeddings.
Let's discuss how we can create an AI-powered solution tailored to your business needs.